Customer Service Superiority

Customer Service Superiority

Event Date: Oct - 04 Event Location: Pittsburgh, PA (HQ) Event Time: 8:30 - 5:00 Download Flyer: Customer Service Superiority
Event Cost: $425.00 Per Student - Available for Co-op Event Instructor: Steve Coscia

Customer Service Superiority - Learn how to build customer rapport quickly and dominate your market¬place with differentiating skills, such as active listening, empathy, tone-of-voice and proven relationship-enhancing phases. The course workbook is filled with templates, scripts and process flowcharts which enable your service operation to become world class.